Animal House Veterinary Hospital
Response to COVID-19 Threat in our Community
Per Jefferson County mandate, masks are required for people over the age of 5 while in public and not able to social distance 6 feet.
Here at Animal House Veterinary Hospital, we are committed to providing exceptional care for our patients and their families, to prevent and treat disease for our patients and relieve any of their suffering. Regardless of the trying circumstances facing our community with the presence of Covid-19, our commitment to our patients, their family and our community will NOT waver. That said, Animal House is equally committed to providing a safe and healthy working environment for each and every one of our highly valued employees and clients.
Animal House Veterinary Hospital has always been committed to maintaining the utmost cleanliness in it’s facility. We are, in fact, a hospital and demand the cleanliness necessary to maintain and promote health while doing surgery and treating sick and healthy patients alike. We will maintain our expectation of the utmost cleanliness with heightened awareness given to proper etiquette associated with mitigating the spread of covid-19, including but not limited to preventing social contact such as handshakes and hugs, coughing and sneezing properly into an elbow, constant hand washing and sanitizing diligently all surfaces with frequent human contact.
We have enlisted a very flexible employee leave policy ensuring any sick or exposed employees will stay home to keep the rest of the staff and community safe. We ask clients to stay home if they are suffering symptoms of acute respiratory illness until they are free of fever (100.4° F [38.0° C] or greater using an oral thermometer), signs of a fever, and any other symptoms for at least 24 hours, without the use of fever-reducing or other symptom-altering medicines (e.g. cough suppressants).
We are offering a number of ways to help serve you and your pet during the current pandemic:
Regular appointments: At this time, we are continuing to offer regular appointments for clients who are healthy and have no known exposure to covid-19.
Drop-off appointments: This allows your pet to be seen without you staying in the building, thus limiting person-to-person contact while also allowing you to get other things done while your pet is here. This can be a great option to accommodate your busy schedule. Let the front desk know when scheduling if you would like a drop-off option. We are happy to retrieve your pet from your vehicle and bring them back to your vehicle to further decrease human contact.
House Calls: Animal House Veterinary Hospital has always offered house calls to our clients and patients. We are happy to continue to serve you in this way but must stipulate that we will not make house calls to any household with a member who has tested positive to covid-19 , or with a member that is exhibiting the suspicious symptoms listed above or any household with a member that has been exposed to someone with covid-19 or the aforementioned suspicious symptoms. In those cases, we will provide telemedicine as needed.
Telemedicine: We will be providing telemedicine services for clients that need assistance with their pets but are not able to bring them into the veterinary facility while experiencing these symptoms or caring for other loved ones afflicted. Although telemedicine is not ideal, it is certainly superior to a lack of care during these trying times.
Online and in-house pharmacy: We are able to provide a variety of prescription medications and foods to our clients as well as heartworm medication and flea/tick preventatives. If you provide our office with sufficient notice, we may be able to provide an extended supply of medication for any pets during this time. Our online pharmacy ships to home and is an easy source to get medication and pet food without leaving your home! Click here for our online pharmacy!
Read More about Pets and COVID-19